Return & Refund Policy
Welcome to our store. To ensure a clear understanding of our return and refund policy, please read the following carefully. By purchasing from us, you agree to the terms outlined here.

Return Policy
Return Window: You may return items within 30 days from the date of receipt, provided the item is unused and in its original condition.
Condition: Items must be unworn, unused, with original tags attached, and in their original packaging.
Proof of Purchase: A receipt or proof of purchase is required for all returns.
How to Initiate a Return
Contact Us: Email us at [email protected] to start the return process.
Return Label: Once your return request is approved, we will provide a return label along with packaging and shipping instructions. Items must be returned according to these instructions to be accepted.
If you have any questions regarding returns, please contact us at [email protected].

USA Return Policy
Accepted Returns: Yes, we accept returns from within the United States.
Return Timeframe: Returns must be initiated within 30 days from the date the item was received.
Return Method: Returns are processed by mail.
Return Label:
Defective Items: If the item is incorrect, damaged during shipping, or otherwise defective, we will provide a return label.
Customer Remorse: If you purchased the wrong item, it doesn’t fit, or it’s no longer needed, we will also provide a return label.
Item Conditions: Only new items in their original packaging and unused will be accepted for returns.
Restocking Fees: We do not charge restocking fees.
Return Shipping Costs:
Defective Items: No shipping fee is required.
Customer Remorse: No shipping fee is required.
Damages and Issues
Inspection: Please inspect your item upon receipt. If it is defective, damaged, or incorrect, contact us immediately for evaluation and resolution.
Exchanges
Process: To exchange an item, return the original item and, upon acceptance of the return, repurchase the desired item.
Defective Products
Replacement or Refund: If the product you received is defective, whether purchased online at cxky.shop or in-store, we will either replace it or issue a refund.
Steps to Return or Exchange an Item
Contact Us: Email us at [email protected]. After verifying your request and the situation, you will have two options: we can send a replacement item or issue a full refund.
Refunds
Approval and Processing: We will notify you once your refund request is approved after we receive and inspect the returned item. Approved refunds will be processed to the original payment method within 10 business days. Note that it may take additional time for your bank or credit card company to process and issue the refund.

Contact us:
[email protected]
Phone:+86 18412176292