Shipping Policy
This policy applies to orders within the United States.
This policy is designed to ensure that you are clear about our shipping procedures and practices. By placing an order with us, you agree to the terms outlined here.
Shipping, Handling and Order Cut-off Times
Shipping Time: Orders are typically shipped within 5 to 10 business days (Monday-Friday).
Handling Time: Orders are processed within 1 to 2 business days (Monday-Friday).
Order Cut-off Times: Orders placed after 4:00 PM EST (GMT-05:00) will be processed the next business day.
Delivery Terms
Carrier: We use USPS to deliver our products.
USPS Delivery Time: Estimated delivery time is 6 to 12 days. Please note that this is an average delivery time, not a guaranteed time frame.
Shipping Costs
Domestic Orders: All orders within the United States are eligible for free shipping.
Address Changes
After Shipping: We are unable to change the shipping address after the order has been shipped. If you need to change the shipping address before shipping, please contact us as soon as possible at [email protected].
Order Tracking
Tracking Information: Once your order is shipped, you will receive a tracking number. You can use this number to track the status of your shipment until you receive your order.
Wrong Address
Delivery Issue: If an incorrect address is provided and the delivery fails, the package will be returned to our store. Can be to.
Order Cancellation
Before Shipping: An order can be canceled at any time before it is shipped. If the order has already been shipped, please refer to our Refund Policy for further assistance.
Damaged Package
Damaged in Transit: If you find that your package is damaged upon arrival, please refuse delivery from the courier if possible and contact our customer service team immediately. If the package is delivered without your presence, please contact us for further instructions.
Taxes
Sales Tax: Our shopping site promises not to charge sales tax on your purchases. The prices you see include all applicable fees, so you don’t have to pay any additional taxes. Our goal is to provide a transparent, convenient shopping experience that focuses on your financial comfort. Thank you for choosing our services; we look forward to providing you with high quality…
Contact us:
[email protected]
Phone:+86 18412176292